JOB DETAILS
The Senior Manager Employee relations will be the custodian of the in-market employee relations processes and practices in India and Pakistan. The role will support HR BOS as well as key partners - business, legal & corporate compliance in the market on sensitive and complex employee relations matters pertaining to investigations into workplace harassment, discrimination, retaliation, and others. The incumbent will be responsible for supporting and working with Country Managers and leaders to create a positive employee relations climate by educating and enabling managers and colleagues to understand and imbibe the conduct that is expected by colleagues at the workplace. The incumbent will also ensure that all employee relations policies, programs and processes are aligned with Pfizer’s business and values to foster an open, diverse and inclusive work environment
ROLE RESPONSIBILITIES
Formulate Employee Relations strategy and implement the same through educating HR and business leaders and front line managers in India and Pakistan.
Conduct and manage all HR related compliance and investigations, across all Pfizer business lines in the market, consistent with employee relations protocol and case management practices for successful resolution in the following areas: Highly Complex Behavior/Conduct Issues, Statutory/Legal Claims and Compliance matters.
Partner with Legal and Compliance teams and outside counsel (if required) to carry out planned, comprehensive and timely investigations. Also support in implementing necessary remediation.
Work closely with key partners as required (e.g Corporate Compliance, Ombudsman, Legal), including closeout and reporting of matters across a cross-section of stakeholders
Assist in the development of tools and training for HR & Line managers ( e.g performance management, conduct, documentation)
Build management ability and skill to facilitate employee relations issues (coaching on performance/ inappropriate conduct/workplace discipline) and to promote a positive work environment
Provide guidance and training to HR Business Partners and equip them to provide Managers the guidance to carry out performance improvement plan coaching up to and including Terminations, successful completion or facilitation or mediation as necessary
Create maintain and enhance employee relations investigation quality, workflow, systems and processes to enable efficient case management, make recommendations for process efficiencies and opportunities. Maintain an up-to-date database of all ER cases and investigations. Create and report-out a MIS on a consistent frequency.
Build proactive employee relations redressal mechanism by identifying trends of issues raised in the organization – by region, business, managers and offer measures to address the same.
Partner with legal on preparing complete documentation in complex labour court matters
Use Workday and leverage other technology to improve operational efficiencies
QUALIFICATIONS
Minimum 10 Years of HR employee relations experience and / or investigations in HR related matters or legal / compliance background with experience in ER and HR compliance investigations – demonstrating excellent decision making and judgment with strong ability to relate well to others and build rapport
Knowledge of local employment law to advise on remediation as necessary
Seasoned investigation skills with experience of handling complex and sensitive cases
Ability to partner with a cross section of stakeholder groups across Pfizer to proactively address workplace issues
Excellent communication skills; able to explain ER & HR policies, processes and practices in a clear and concise manner
Excellent stakeholdermanagement skills to partner effectively with wide range of stakeholders
Proven ability to analyze issues with strong solutions orientation
COMPANY DETAILS
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.