JOB DETAILS
Job description
To be the single point of contact providing EER representation in the aligned process through effective employee relations/counsel query/grievance handling
. Conduct policy sessions during induction, training and BAU (refresher) stages.
Ensure sufficient presence and visibility on the operations floor.
Own and facilitate the Reward and Recognition process (including distressing) across the floor.
Assist the floor in activities where EER intervention is required.
Timely execution of ESAT/Dipstick 360 Surveys and carry out required action in identified areas.
Communicate any policy/procedure updates/additions/deletions to all the concerned people in the process
Drive Corporate Social Responsibility initiatives.
Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones.
To be the single point of contact providing EER representation in the aligned process through effective employee relations/counsel query/grievance handling
. Conduct policy sessions during induction, training and BAU (refresher) stages.
Ensure sufficient presence and visibility on the operations floor.
Own and facilitate the Reward and Recognition process (including distressing) across the floor.
Assist the floor in activities where EER intervention is required.
Timely execution of ESAT/Dipstick 360 Surveys and carry out required action in identified areas.
Communicate any policy/procedure updates/additions/deletions to all the concerned people in the process
Drive Corporate Social Responsibility initiatives.
Meet with the Team Leaders/Managers and Teams at regular intervals to understand their concerns and to apprise them of any HR updates - skip level meetings and One-on-ones.
Role: Employee Relations - Other
Industry Type: Management Consulting
Department: Human Resources
Employment Type: Full Time, Permanent
Role Category: Employee Relations
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
CounsellorExecutiveinduction trainingqueryHREmployee relations
COMPANY DETAILS
About company
Helping customers stay ahead of the curve through transformational technologies and capabilities Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company, is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. Our Digital First, Digital Nowapproach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage.