JOB DETAILS
Job description
Roles Overview:
The RMHR is a strategic partner to the business leadership in delivering against key business/process metrics for the region. This role identifies and implements targeted HR programs and practices to support execution, excellence within the operation, operating as a coach to business leaders and executives. Operates as a key member of the Business Unit HR Staff in supporting and driving both business and corporate initiatives and practices.
Responsible for managing the end-to-end talent acquisition process to deliver agreed targets within the region, ensuring that the right candidates are recruited at the right time & price. The RMHR will use his/her knowledge, understanding and expertise to define, align, execute key HR initiatives and provide solutions to all business divisions and implement best practices for the organisation.
Deliverables:
To work with Regional Leadership team as a strategic business partner to develop and implement HR plans and solutions for his/her allocated region.
Responsible for manpower planning, and ensuring quality resources are provided on time to support the business requirements and ensure smooth operations of the business in the region
Researches and implements appropriate selection techniques to hire the best talent.
Improve candidate conversion rates (first offer made to acceptance ratio) through effectively diagnosing and selling the most relevant points for each individual.
Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.
Ensuring that employment practices are in compliance with both organizational and local standards.
Consult with stakeholders to address root causes of human resources issues, attempting to resolve employee relations issues escalated from HRBP and senior managers.
Review and analyse business metrics including data on retention and employee experience in order to recommend systemic improvements.
Collate, monitor and analyse key performance metrics and drive initiatives to improve results as required.
Provide guidance to business unit managers and development of strategies / recommendations to improve associates satisfaction.
To continuously review / monitor employee productivity & costs and ensure employee cost is in line with the budget
Conduct and facilitate all exit interviews, analyse data, identify trends and recommend strategies for minimizing turnover.
Drive HR processes / initiatives viz employee engagement, performance management process, rewards & recognition programs, career & succession planning, IDP etc.
Implements and manages talent management programs like Annual reviews, critical role mapping, Succession Planning & Development Plans.
To assess, identify and develop talent / HIPOs in the organization and ensure the availability of a robust talent pipeline.
To ensure good governance and total compliance under various statutes and companys processes viz. POSH, Code of Conduct etc and continuously drive various initiatives to build a positive work culture in promoting strong governance in the region
To mentor / coach the team and build strong HR capabilities of the team
Competencies:
Functional
Business and Financial Acumen
Knowledge of talent acquisition strategy development, strategic recruitment techniques, Knowledge of other HR Processes viz PMS, Talent Mgmt
Knowledge and application of ethical professional practice, employment law, diversity, organizational politics and conflict resolution
Proven track record as an effective manager of a small sized team, coaching, managing and engaging the team to deliver high performance.
Proven experience in working in a complex matrix, with a broad base of cultures, dealing with demanding and fast-paced client groups
Ability to integrate Talent Acquisition, Workforce Planning, HRMS with overall human resources strategies.
HR Analytics
Behavioural
Service and result orientation
Stakeholder management
Networking
Strong Communication & Presentation Skills
Strong project and time management skills.
Team Management and leadership skills
Influencing / Persuasion skills
Ability to manage change
Empathy
Emotional Intelligence
RoleHR Manager
Industry TypeBPO / Call Centre
Functional AreaHR, Recruitment, Administration, IR
Employment TypeFull Time, Permanent
Role CategoryHR/ Recruitment / IR
Education
PG :Any Postgraduate, MBA/PGDM in HR/Industrial Relations
Key Skills
Volume HiringHuman Resource ManagementTalent Acquisition
BPOBusiness ProcessSourcing ManagementHRBulk HiringRecruitment ManagementBusiness LeadershipRecruitment
COMPANY DETAILS
bout Company
Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 4500+ associates. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Assisted services and Elite Matrimony in the matchmaking business. The marriage services vertical comprises of Matrimony Mandaps and Matrimony Bazaar.
We are the pioneer and leader in the online match making business with over 4 million active members availing these services.
Matrimony.com has a pan India presence with 7 regional offices and 145+ company owned retail outlets. Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.
Company Info
AddressNo.94,10th floor,TVH beliciaa Towers, 2nd Tower,MR, C Nagar, Mandaveli,Chennai, Chennai, Tamilnadu, India
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