JOB DETAILS
- Ensures streamlined human processes (Onboarding, Background Verification Check, Helpdesk, Ex-Employee Verification, Employee Lifecycle Mgmt, Employee Records, Outsource Management, Recruitment Support management ) workflows, metrics, and system optimization
- Ensure teams Follows agreed SOP in day-to-day operations and look for ways of improving processes. Also, ensuing transactions are actioned with a high degree of accuracy and strict adherence to written procedures
- Agree service levels and performance indicators that track the effectiveness of the HRSS function. Also, work upon the dashboards / scorecard which needs to be shared with HR on regular intervals.
- Helps to define requirements for systems that will facilitate increased efficiencies, automation and/or self-service for various HR processes
- Establishes a standard streamlined set of HR processes and manages the integrity and security employment data
- Contributes to the creation of education strategies through proactive communication and engagement with all levels of the organization to ensure increased understanding of systems tools, processes, and availability of resources
- Develops, fosters, leads, and enhances the customer service, product and service delivery of enterprise-wide and divisional compensation programs to ensure that customer needs are met within appropriate timelines
- Vendor process & Compliance checks
- Review, execute and audit HR transactions relating to worker life cycle or employment job changes (e.g., hires, terminations, mobility transfers)
- Provide thought leadership, coaching, mentoring and guidance to the function and key stakeholders on building a world class HR Shared Services function
- Lead in process training to develop the team and create effective back ups
- Handling External and Internal Audits. Utilizes HRMS (Darwin Box) to process specific employee-related transactions Excel to run reports and audit work
COMPANY DETAILS
Founded in 2009, Star Union Dai-ichi Life Insurance (SUD Life) is a joint venture between two of India's leading public sector banks, Bank of India and Union Bank of India, and Daiichi Life Holdings, a leading life insurance company in Japan.