JOB DETAILS
Key Responsibilities:
Incumbent has to provide insights by doing following: 1. 1:1 connects
2. Innovative group connects with 5-15 people such as HR kiosks, skip levels and the like
3. Acting on inputs from early warning tools such as AMBER (which is a AI based BOT used to gauge pulse of employees)
4. Talking to employees whose performance has reduced to understand reasons and provide help
5. Sharing the insights with the sales managers and helping sales managers to do things to address the BDAs concerns (including modifying their management style and approach)
6. Directly acting on BDAs concerns in cases the concerns are not related to manager behaviours
7. Once in 2 weeks, the HR BP manager (this position) has to evaluate the 15 sales managers in their unit on team culture’ ability. There is a standard report card for this. The HR BP manager has to ensure that he/she daily meets quite a number of BDAs to gather enough information and insights to do this activity so that the rating is seen as both credible and helping them to improve for the next fortnight by the sales manager
8. Maintaining and completing daily reports on how many BDAs did they speak to, capturing insights and suggested actions to be taken.
9. Escalation Management – Manage, control and contain escalation within the same BU. Zero social media escalations
Role:
Human Resources - Other
Salary:
3,00,000 - 7,00,000 P.A.
Industry:
BPO / Call Centre
Functional Area:
Human Resources
Role Category:
Human Resources - Other
Employment Type:
Full Time, Permanent
Key Skills
Project Management
Hrbp
Talent Acquisition
HR Generalist Activities
Business Partnering
Skills highlighted with ‘‘ are preferred keyskills
Education
PG:
MBA/PGDM in HR/Industrial Relations
COMPANY DETAILS
Vision Beyond Resources India Private Limited
Candidate must be :
Post-graduation/Masters degree in Human Resource from a reputed B School
1+ years of HR experience.
VBeyond Corporation
Vision Beyond Resources India Private Limited