JOB DETAILS
Role Objective
Responsible for developing, implementing and testing HR process automation and ensures that HR tools & ERP provide positive end user experience.
Also responsible for HR Administration and workflow management through ERP and tracking SLA adherence of key processes.
Supporting HR Technology Lead in organization wide projects to drive efficiency, compliance and process effectiveness.
HR Automation
Work closely with IT Apps team on End to end HR Portal Enhancements and Integration.
Conduct comprehensive testing & ensure that agreed workflow & logics are met
To plan and execute demos for internal & external stakeholders
To prepare comprehensive and simplified communication packs, SOP & FAQs for better business understanding
To ensure that there are no major deviations / bugs identified post launch.
HR Portal Compliance Audits
ERP Management
Understanding of ERP configurations and workflows like Workday.
Manage employee database in ERP accurately
Liaise with Group Systems for any new enhancements in ERP or issue resolution
Liaise with the payroll team on HR specific inputs to ensure seamless payroll processing for all employees in the organization
Work on key HR interfaces between ERP and other HR/non-HR applications.
HR Workflow Administration
Managing HRAS volumes and ensuring SLA adherence for all the work queues like employee ID creation, Leavers, Process Transfers, miscellaneous letters, reference checks etc.
Managing queries pertaining to all HR Applications, HR Processes, and adhering to the SLA on resolution.
Share reports requirements (MBR, MOB, UK Reports etc.) as per agreed timelines.
Special Projects
Workday Implementation for India
Support C&B and Business Change team on any new projects/transition
COMPANY DETAILS
Our Indian operations were set up in 2004 and our clientele consists of leading UK brands in the Telecoms, Utilities, Retail, Financial Services and Logistics space. Our services include a wide spectrum of capabilities such as multichannel customer management, digital back office, finance & accounting, insights & analytics and technology services.