JOB DETAILS
Purpose :
The role holder is responsible for supporting the Payroll Operations on the following:
Process Payroll on a monthly basis in line with the agreed Payroll process and KPI s / SLA s
Demonstrate as quality assurance specialist to ensure accuracy for Payroll processing performed by the Payroll Operations maker
Job Responsibilities :
Payroll Processing:
Perform daily, monthly Payroll Operations activities in line with the signed off Process Operating Instructions and Payroll calendar with high level of accuracy. Ensure adherence to agreed Payroll process, KPI's SLA's.
Perform input collation from various SPOC s and update the vendor defined input format/ payroll system
Perform and ensure all payroll transactions are processed accurately and timely
Perform Reconciliations based on the reports as per the country checklist.
Understand salary taxation and other regulatory compliance such as (Social Security/ Superannuation/ Insurance etc.) for respective markets managed and ensure adherence of same
Update the Process Operating Instructions and associated Process Checklist on a periodic basis (yearly) or as and when there is a requirement to change.
Ensure Process Operating Instructions are up-to date to reflect all the changes that has been made to process and provide it to the Payroll Manager for review and subsequent approvals from the Country Process Owners
Employee query and request resolution in line with the agreed KPI
Full and Final settlement to be processed for timely payment as per the SLA.
Finalizing the payroll and authorized to process necessary payment to employees, ex-employees or regulators
Update metrics for all reporting Internal External within timelines.
Perform accurate and time bound completion of all annualized activities (Year end activity / Statutory Reporting)
Active participation in UAT/UVT BCP testing with adequate evidence gathering needed for successful completion.
Escalate immediately to Payroll specialist / Line Manager / Stakeholder in case of any issues, gaps and exception process identified with other GPS teams Prepare adhoc financial and operational reporting as required
Prepare and monitor refund or recovery tracker for all under or overpayments till closure.
Prepare required sets of data and evidences when there is an Audit requirement in line with the request placed by the Audit team in a timely manner.
Quality Assurance:
Validate payroll inputs collated by the Payroll Operations Maker from designated SPOCs (original source) in vendor defined input format/ payroll system
Update Eagle tracker for all first pass errors identified for the respective makers, along with relevant governance dashboards
Review/Validate/Reconcile payroll data prior to transmission
Review the payroll reconciliations as per the country checklist and highlight the variations to the Payroll Operations Maker for corrections
Manage workflow to ensure all payroll transactions are completed accurately and on time and as per the SLA agreed with the country.
Update and reconcile monthly unpaid salary due to bank rejection.
Validate relevant details pertaining to all annualized activities (Year end activity / Statutory Reporting) that are completed by the Payroll Operations Maker
Review and Validate any data request pertaining to Audit before submission in a timely manner
Skills:
Good spoken and written communication skills, including effective questioning and active
listening
Ability to interpret data, analyze trends and use them effectively for resolving / pre-empting problems
Ability to manage competing priorities to deliver outcomes within agreed SLA s
COMPANY DETAILS
Standard Chartered Bank is India??s largest international bank with 100 branches in 43 cities, and we have been operating here since 1858. Key clients segments include Corporate & Institutional Banking, Commercial & Private Banking as well as Retail Banking. ?