JOB DETAILS
The HR Support Representative role is responsible for providing a high-quality customer experience to all Western Digital employees, managers and executives in their assigned area or region. The HR Support Representative will serve as a first point of contact for general HR questions and help requests via the HR Central customer support channel, responding to both simple and complex questions that may require research and follow-up for resolution. In addition, the HR Support Representative is responsible for providing transactional and administrative support for HR processes such as onboarding, transfers, job separations and other assigned HR processes. The HR Support representative will be accountable for documenting HR processes and knowledge management content and representing the customer on HR projects and initiatives that impact the HR service delivery model. The support representative will work on WDC telephony and case management system to handle employee queries as part of the role.
COMPANY DETAILS
Western Digital has long been at the forefront of game changing innovations. From the invention of the first hard drive to recent advancements in 3D NAND our journey of innovation continues to inspire those who dare to think big about the possibilities of data.