JOB DETAILS
Responsible for guiding and monitoring Data Analytics, Quality Management and HR Shared Service operations with the objective of ensuring timely periodic closure of shared service activities as per process, policy and budget. Identifies quality and improvement initiatives across HR. Responsible for streamlining and automating HR operations. Manages the operational transactions of - employee data management, payroll management, onboarding and training centre, benefits administration and information center management. Drives process improvements to increase operational efficiencies. Defines and implements framework, methodology and metrics for workforce analytics based on interaction with internal stakeholders. Conducts assessment and benchmarking of HR processes and defines quality framework. Drives execution of benefits policies and adherence to regulatory requirements.
Level Descriptor
Assists supervisor in one or more operational transactions such as employee data management, payroll management, etc. Prepares data reports for internal stakeholders. Provides feedback for improvement/changes in methods and techniques. Seeks the approriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within the job area. Conducts activities such as preliminary research, analytics and documentation. Works under direct supervision Actively acquires more skills, techniques, operating practices, knowledge of abstract concepts in order to progress towards full in the field of specialisation. Has skills and knowledge that will allow them to adapt to effecively deal with unfamiliar issues, challenges problems within their field of specialisation. Education : Graduate/Diploma in HR; MBA in HR preferred Experience : 0-4 years
Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal
Size and Scope of Role - Financial
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Minimum qualification & experience
Other knowledge/skills
Key Responsibilities
Technical Competencies
Knowledge / Skills
Communication Skills
COMPANY DETAILS
Tata Communications is operating at a pivotal moment in the evolution of human activity – the so-called ‘Fourth Industrial Revolution’. As a leading provider of global digital infrastructure services, the company provides the integrated, globally managed tech solutions that underpin the fast-growing digital economy.
Always an agile, challenger brand, the company’s journey – first from India-based public sector agency to global telco and now to digital infrastructure solutions – has given it intimate and intricate knowledge and know-how to uniquely advise and enable organisations around the world in their own voyage of digital transformation.
As businesses and societies seek new and better ways to make digital work for them, the more their inspiration and aspirations evolve. Tata Communications focuses on helping businesses understand and navigate through the vast potential offered by technologies that they have come to rely upon – such as network, mobility, collaboration and security services. Looking further out, it also shapes the future by investing in emerging trends – such as IoT, AI, automation and analytics. And it delivers all this seamlessly through the cloud, which in turn is underpinned by one of the most advanced, wholly-owned sub-sea fibre-optic networks in the world.
For thousands of customers across the globe, Tata Communications sparks an infinite universe of connections in the cloud and under the seas. Its 150-year Tata heritage grounded in social responsibility, humility and impeccable integrity, coupled with its creative, keen, challenge to win mindset makes Tata Communications uniquely positioned to provide digital infrastructure services for enterprises, partners and service providers everywhere. Tata Communications enables its customers’ digital future today while also partnering with them, with governments and with society, to build a better tomorrow.