JOB DETAILS
• Lead a growing Human Resource operations team in Mumbai. Ensure highest levels of staff engagement
• Ongoing resource planning to ensure that operations team is right sized & with the right skill sets.
• Manage day to day operation of the HR operations (involving multiple sites & legal entities). Responsible for coordination and management of all departmental functions such as managing pre & post joining formalities, confirmations, transfers, leave and attendance, performance management, exit management, corresponding internal controls.
o Responsibilities also include:
Efficiently managing the employee onboarding process including co-ordinating with different support functions
Maintain employee masters within the HRMS & complete employee records
Day to day employee support on leave and attendance
Manage the regular confirmation, transfers, exit management
Support the periodic performance management activities
Administrative & Logistical support to Learning University
Ensure service delivery in accordance with agreed service levels
Monitor performance for ensuring effective & efficient Service Delivery
Manage employee helpdesk – address staff queries
Regular support to other HR functions like Talent Acquisition, Learning & development, Business HR etc.
Preparation of ad hoc reports as required.
• Complete processing in accordance with department KPI’s and SLA’s. Periodic preparation of metrics over the team to communicate its efficiency and effectiveness
• Continually assess opportunities to improve the efficiency and effectiveness of the team and the level of services provided.
o Leverage automation & tools like lean/six sigma.
o Given the criticality & sensitivity of the process, ensure highest standards of accuracy & productivity for Human Resource Operations
• Oversee both external and internal audit information gathering and reporting.
• To ensure all the required process controls are implemented, documented and monitored so as to ensure full audit compliance.
• Maintain team’s work engagement by providing on-site guidance and timely identification and remediation of training gaps
• Participate and lead the organizational change management initiatives for Human resource operations
• Ensure high quality services, meeting stakeholders’ expectations with optimum resource utilization
• Ensure close interaction with corporate & business human resource, finance teams to understand requirements and deliver services accordingly
• Develop effective, collaborative relationships and networking with all internal clients and stakeholders
• Responsible to maintain department’s spending and budgets
Qualifications
- Post Graduate with Professional Qualifications such as MBA – HR (Full time only)
- Relevant post qualification work-experience of 8-10 years.
- Experience of managing large teams.
- In-depth understanding of the ‘Hire to retire’ work stream with relevant experience in management of end to end Employee masters in SAP & Oracle environment.
- Proficient in Written & spoken English
- Good listener with analytical mind
- Excellent decision making skills in a fast paced environment
- Attention to detail, effective management and interpersonal skills, professionalism, positive attitude and a willingness to work in a team-oriented environment
- Leadership and Team building skills.
- Experience in handling functional Training for the team.
- Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity
- Adept in process mapping & documentation.
- Experienced in redesigning optimal processes (with necessary controls built in) and handling projects.
- Experience of working in a KPI-metrics environment and managing employees in this fashion
- Proficiency in Microsoft Office applications including Excel and Word
- Application and interpretation of current legislations and compliance requirements within payroll functions (including withholding taxes)
COMPANY DETAILS
Valued at US$ 10 Billion, Piramal Group is a global business conglomerate with diverse interests in Pharma, Financial Services, Information Management, Real Estate and Glass Packaging. The Group has offices in over 30 countries and a global brand presence in more than 100 markets.