JOB DETAILS
1. Build applicant source by researching and contacting various community services, colleges, and social media and internet sites.
2. Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
3. Manages and develops the complete Recruitment process.
4. Assess and evaluate applicants by discussing job requirements, conduct telephone interviews according to business needs.
5. Arrange interviews by coordinating schedules and fixing appointments.
6. Involve on the hiring process completely right from the interview till issuance of appointment letters.
7. Attract applicants by placing job advertisements in the portal.
◊ Provide excellent customer service including effective communication with internal and external customers.
◊ Communicates closely with and provides guidance and assistance to supervisors regarding proper performance management methods to ensure compliance with due process within the scope of local and international laws and regulations and best practices.
◊ Assists managers with composing disciplinary documentation - coaching, counseling and corrective action plans. Provides follow-up and updates electronic personnel records with documentation.
◊ Directs the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the agency.
◊ Provides a broad range of consultative services to all levels of employees regarding Organization policies and procedures.
◊ Facilitates communication among employees and management. May guide managers and employees on positive teamwork, problem-solving, dispute resolution, regulatory compliance, and litigation avoidance.
◊ Consults with management and employees on Equal Employment Opportunity issues and charges.
◊ Determines eligibility and processes all leave of absences to comply with applicable laws.
◊ Coordinates processes and maintains records of referrals to the Employee Assistance Program.
◊ Coordinates with Branch Trainer and ensures that new hire orientation is completed timely to make sure all new staff members understand the services provided by the company, the history of the organization, the benefits associated with working for Organization and their role in contributing to the company's mission.
◊ Monitor's employee satisfaction and needs through stay interviews, annual surveys, comment boxes, observations, by on-site meetings and conversations, track satisfaction and makes recommendations to management.
◊ Conducts exit interviews with staff to determine if corrective action may retain valued staff.
◊ Takes a lead role in planning, implementing and evaluating training related to performance management and employee satisfaction.
◊ Acts as a positive role model for employees in all aspects of professional performance.
COMPANY DETAILS
One of the largest multinational freight forwording Group