JOB DETAILS
Own” day-to-day project management and delivery of entire engagement and impactful recommendations and provide coaching to client teams as they implement recommendations
Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact
Work with team to develop work plans to test / evaluate strategies and insights which could span process improvement, organizational change, and functional strategy efforts
Drive performance improvement through improved end-to-end process design and management
Advise and influence senior leaders and business executives on key business decisions and major change initiatives
Develop deep trust-based advisor relationships with key client stakeholders and ensure client is satisfied throughout engagement
Assisting the business as needed to ensure improvements are made and sustained.
Serves as a catalyst for Change Management
Requirement:
6 – 8 yrs. of work experience in driving business transformation/re-engineering projects/process improvement initiatives
Problem solving skills - Superior ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
Client management skills - Advanced ability to closely partner with senior and line managers and other stakeholders on projects.
Project management skills - Proven ability to frame projects and establish required governance to move projects forward. S/he will have to engage appropriate resources from within the team, from the line areas specifically sponsoring the project, and potentially external consultants or other support areas with the Firm
Communications skills - Strong written and oral executive-level communications skills
Excellent team facilitation skills
Strong capability with personal computer applications ( Excel, Word, PowerPoint, Share Point and Visio)
Hands on experience in driving Robotics, Xceptor, Technology project will be an added advantage
Knowledge of Process Improvement and Project Management Tools like Six Sigma, PMP etc will be a plus.
COMPANY DETAILS
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
Global Human Resources Service Delivery (HRSD) is a best-in-class, global HR Service Delivery organization of approximately 790 people, servicing the entire global population of JPMC, currently totaling over 249,000 employees worldwide, in 64 countries. Our efforts are focused on supporting the firm to achieve its strategic priorities by leveraging the following core principles: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People.
Process Excellence teams aim is to imbibe the culture of excellence within the HRSD department. PEX is responsibility is to closely work with functions on below areas:
Identify, execute & support various process improvement projects leading to operational excellence and superior employee experience
Provide expertise's & support in creation\up gradation and standardization of standard operating procedures for seamless operations
Provide consultancy to existing SLA’s to upscale the efficiency & effectiveness levels as per the industry standards
Tracking, monitoring, reporting of risk related issues, escalation management and process improvement projects