JOB DETAILS
The Lead Recruiter is responsible for working with Hiring Managers and providing customer satisfaction with IBM’s RPO services.You will work closely with the client, IBM’s operation management, and staff.
This role will define, develop, plan and implement recruiting strategies to provide a qualified candidate pool. Requires project management and recruiting experience to meet customer satisfaction goals.
What you’ll do:
You will be required to work with client Hiring Managers and business unit leaders to define and document hiring forecasts
Upon approval of a new requisition, work with hiring manager to set Service Level Agreements (SLA) expectations and requirements
Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times
Identify new methods with the approach for sourcing of candidates and generating new leads
Meet weekly/monthly/quarterly production goals as set by management team
Work in conjunction with the Operations Director in the establishment of weekly/quarterly/yearly Global Delivery Center goals
Review, analyze, mentor and coach support teams to ensure recruiting goals are being met
Utilize Applicant Tracking System (and other program tools)
Use detailed screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool
Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director
Keep Applicant Tracking System (ATS) updated at all times
Perform other miscellaneous duties as required by management
Competencies:
Strategic/tactical thinking
Ability to create solutions
Influential communication
Building and maintaining collaborative relationships
Consistently deliver results
How we’ll help you grow:
You’ll have access to all the HR and management training courses you need to become the expert you want to be
You’ll learn directly from experts in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Required Technical and Professional Expertise
6+ years experience in recruitment best practices (preferably from IT / ITES / BPO domain)
4+ years experience building relationships and consulting with Hiring Managers through the open requisition, sourcing, debrief and offer stages
Sourcing through social media channels and other innovative sourcing channels
Experience in stakeholder management and ability to hold difficult conversations with them
Proven organizational skills and ability to juggle multiple demands without missing deadlines.
Ability to build deep domain expertise, understanding of business strategy and drive innovation.
COMPANY DETAILS
IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Business Unit Introduction:
Our Globally integrated IBM Cognitive Process Services team provides offshore, nearshore and onshore solutions to Client delivery service requirements across industries and geographies. With various streams under F&A (Finance and Administration) we excel in Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C) along with Financial Planning and Analysis (FP&A), Recruitment Process Outsourcing HR/learnings and Integrated Source to Pay Operations for our Clients.