JOB DETAILS
Job description
Collabera is looking for HR operations Executive who will be responsible for the Onboarding process for new employees. The purpose of this role is to serve as the first point of contact for all new consultants to create a positive Onboarding experience through problem understanding, communicating promptly on progress, and engaging consultants with a courteous and professional attitude
Roles and Responsibilities
HR Operations Executive initiates and completes the Onboarding processes per the norms of Collabera, US State & Federal Govt. & Collaberas Clients
Communicates efficiently with the prospective employees about the framework of Collaberas policies and the US Department of Labour and other parties that may be involved.
Should be able to analyze and verify all the documents received from prospective employees to confirm true identity. Identify and resolve deficiencies if any and getting onboarding completed within pre-defined Service Level Agreements
Create and maintain a positive employee experience
Coordinate with external Vendors - Business Partners, Background Verification agencies, Vendor Management Organizations, Procurement teams, etc. to complete statutory requirements in line with Collabera and their Client policies
Coordinate with the internal teams to make sure that tasks are brought to a logical conclusion in a defined timeframe
Resolve Billing problems including P.O. extensions, invoice rejections, and P.O. budget issues. Following up with the client/sales teams for P.O. s. This includes entries in appropriate systems and notifying the appropriate people once the issues have been resolved
Take part in Collabera internal audits-fixing errors
Desired Candidate Profile
Excellent verbal and written communication skills; the ability to call, connect and interact with consultants and Vendors
Be persuasive and goal-oriented
Able to work accurately under stress and pressure to meet competing deadlines
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Working Days :- 5 days working (Monday-Friday)
Shift Timings- 6:00 PM -4:00 AM (US Shift)
Job Location- Vadodara( Gujarat)
RoleBack Office Operations
Industry TypeIT Services & Consulting
Functional AreaCustomer Success, Service & Operations
Employment TypeFull Time, Permanent
Role CategoryBack Office
Education
UG :Any Graduate
PG :Any Postgraduate
Key Skills
Communication SkillsHR OperationsInterpersonal Skills
Effective CommunicationNon Voice ProcessMS Office
Skills highlighted with ‘‘ are preferred keyskills
COMPANY DETAILS
About Company
Collabera, a leader in staffing Industry, is looking for Technical Recruiters. Our Recruiters work in fast paced, high energy work environment driven by our unique work culture that embraces competitiveness, passion and work hard-play hard approach to the fullest. Our clientele comprises of many Fortune 100/500 organisations across various industry domains. They are instrumental in managing the entire lifecycle of recruitment (i.e. sourcing to on boarding) and are the brand ambassadors for the organization. An ideal candidate possesses good communication skills, stakeholder management, can shift gears at a moments notice and use social networks & research to build internal database. This is an amazing opportunity for someone having the hunger to succeed and work with a reputed staffing firm