JOB DETAILS
Job description
Job Title : Operations Executive
Job Location : Vadodara
Shift Timings : US shift (06.00 PM IST to 04.00 AM IST)
Website : https://www.collabera.com
Facebook Page: https://www.facebook.com/Collabera-Baroda-356214564863124/
About The Role
Collabera is looking for HR operations Executive who will be responsible for the Onboarding process for new employees. The purpose of this role is to serve as the first point of contact for all new consultants to create a positive Onboarding experience through problem understanding, communicating promptly on progress, and engaging consultants with a courteous and professional attitude.
What You'll Do
HR Operations Executive initiates and completes the Onboarding processes per the norms of Collabera, US State & Federal Govt. & Collaberas Clients
Communicates efficiently with the prospective employees about the framework of Collaberas policies and the US Department of Labour and other parties that may be involved.
Should be able to analyse and verify all the documents received from prospective employees to confirm true identity. Identify and resolve deficiencies if any and getting onboarding completed within pre-defined Service Level Agreements
Create and maintain a positive employee experience
Coordinate with external Vendors - Business Partners, Background Verification agencies, Vendor Management Organizations, Procurement teams, etc. to complete statutory requirements in line with Collabera and their Client policies
Coordinate with the internal teams to make sure that tasks are brought to a logical conclusion in a defined timeframe
Resolve Billing problems including P.O. extensions, invoice rejections, and P.O. budget issues. Following up with the client/sales teams for P.O. s. This includes entries in appropriate systems and notifying the appropriate people once the issues have been resolved
Take part in Collabera internal audits-fixing errors
What Youll Need
Excellent verbal and written communication skills ,the ability to call, connect and interact with consultants and Vendors
Be persuasive and goal-oriented
Able to work accurately under stress and pressure to meet competing deadlines
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Bonus Points If
Should preferably have worked in a non-voice-based KPO/BPO/LPO environment. If not then any exposure where s/he had to demonstrate the application of knowledge and possess knowledge of detailed processes
If the position appeals to you, simply share your updated resume and a preferred time to contact me, I will take care of the rest.
Sounds like you? Let me know your thoughts or concerns as soon as possible.
Looking forward to hearing from you.!
RoleHR Operations - Other
Industry TypeRecruitment / Staffing
Functional AreaHuman Resources
Employment TypeFull Time, Permanent
Role CategoryHR Operations
Education
UG :Any Graduate
Key Skills
Employee Satisfaction SurveyHR OperationsOnboardingBackground Verification
COMPANY DETAILS
https://www.collabera.com/contact-us/