JOB DETAILS
1) Achieving and exceeding the recruitment target month on month
2) Planning and strategizing the entire talent acquisition for Max Bupa Health Insurance
3) Working closely with the Senior Stake holders and actively participating in the manpower planning for the year
4) Bringing in automation as and where possible
5) Developing and maintaining a strong network of Recruitment Vendors
6) Developing and maintaining strong relations with various stake holders
7) Maintaining and publishing various MIS reports
Desired Candidate Profile
Education: Minimum Graduates
Exp: Mandatory 2 years experience in Recruitment.
Location: Chennai
COMPANY DETAILS
Customer-First Approach: For us, customer satisfaction is of paramount importance, and our mission is to help our customers lead happier, more successful lives. We offer customer-centric, digitally-enabled, health insurance products and services to our customers, such as preauthorization of cashless claims within 30 minutes, direct claim settlement, and access to ‘Point of Care’ desks at leading hospital chains across the country.
Leveraging Technology for Delivering Service Excellence: We strive to optimize customer satisfaction by leveraging technology, and offer services such as our multi-functional Max Bupa Health App’, which has been designed to help our customers manage their health along with their insurance policy, and Max Bupa’s chatbot ‘CIA’. The Max Bupa Health App enables policyholders to book OPD appointments with doctor or a pathology lab for running diagnostic tests, it enables them to take e-consultations and get medicines delivered at home while also providing easy access to their health insurance plans on-the-go. Our chatbot ‘CIA’, on the other hand, has assisted 73,000+ customers in the last three months, at a time when the COVD-19 pandemic has placed enormous strain on our healthcare system, helping solve queries by providing assistance and end-to-end solutions to Max Bupa customers. Our chatbot CIA is available for assistance on whatsapp as well.