HR Executive
Firstsource Healthcare

LOCATION
: Mumbai, Maharashtra
VACANCIES
: 1
QUALIFICATION
: Graduate
APPLICABLE
: Experienced
EXPERIENCE
: 2 Years - 4 Years
CONCERN PERSON
: HR Department
WEBSITE
: https://www.firstsource.com/careers/#search-and-apply
 

JOB DETAILS              
he role requires facilitating and ensuring that all Employee Engagement & Retention Activities for the assigned span are completed effectively and as per plan. It also requires partnering with business for the redressal of employee grievance, corrective action planning in case of performance /disciplinary issues, communication, facilitating rewards & recognition , driving completion of employee surveys, driving fun& CSR activities and other organizational initiatives Key Performance Indicators: ESAT Retention % C-SAT Travel Required: No Voice/NonVoice: Reporting To(Designation): Manager-Employee Engagement & Retention Personal Attributes: Consultative Resilient Decisive and Action oriented Achievement Oriented Socially Confident Eager to learn Creative Competencies based on level: BUSINESS FORESIGHT DRIVING EXCELLENCE FOSTERING PARTNERSHIPS WITH CLIENTS INFLUENCING OTHERSLEADING TEAMSMANAGING TRANSFORMATIONWORKING ACROSS BOUNDARIES

COMPANY DETAILS              
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines. Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.