JOB DETAILS
Job description
Collaborate with process owners and various end users to understand their goals,objectives,and requirements to translate them into Celonis requirements and use cases,Work with data engineers to translate business requirements and use cases into technical and data requirements,Design, implement,test and validates all dashboards, analyses and reports within Celonis,Present implementation progress and results to senior executives and business teams
Lead business value workshops with process improvement and business teams and uses Celonis to identify and qualify opportunities for operational and process improvements,Document Celonis implementations and builds a library of use cases,Manage and prioritize all incoming requests for Celonis enhancements, Support and enable end users
Previous experience in process improvement, business analysis or technology consulting, Experience in core business processes (e.g., procurement,customer onboarding) and business transformation initiatives, Strong analytical skills,especially in applying technology solutions to core business problems
Proficiercy in leading and facilitatingworkshops and executive meetings,Hands-on data visualization and SQL experience,Relevant domain/process expertise (for internal hire)
Role: Business Analyst
Industry Type: BPO / Call Centre
Department: Data Science & Analytics
Employment Type: Full Time, Permanent
Role Category: Business Intelligence & Analytics
Education
UG: Any Graduate
PG: Medical-MS/MD in Psychology
Key Skills
ProcurementBusiness transformationTechnology consultingBusiness analysisProcess improvementOTMdata visualizationTechnology solutionsOperationsSQL
COMPANY DETAILS
About company
OTM Labs is the exploratory and advanced research group in the area of SAP implementation, tackling complex business process faced by our customers. Our research spans a wide range of areas like Best Business Practice, User Documentation, Performance, Security, Archiving, and Testing. We deliver business transformation services that drive strategic advantage, improve business processes, leverage technology innovation, and enhance organizational performance. Our main goal is to improve the user experience and ROI for our clients.