JOB DETAILS
Job description
Eligible Criteria for this requirement is as follows:
Education: SSC/ Inter/ 10 2 or any Bachelor's degree
Experience: Having minimum Experience of 0.6 months to 2 years, fresher s also eligible.
Requirements of candidates:
Average Communication Skills
Product Knowledge
Verbal Communication
Reporting Skills
Managing Processes
Customer Focus
General Consulting Skills
Multi-tasking
Job Roles and Responsibilities:
Professionally approach with Customers and Handling the queries of customers.
Candidate should be proactive, quick Learner and Patience.
Have a genuine interest in working with and helping customers
Explain to the customers about games, giving assistance to the customers
Be able to work as part of a team
Be well presented, polite, tactful and friendly
Be numerate, lively and quick-thinking
Be patient and calm
Be able to handle complaints and difficult situations
Understand computer systems and cash registers
No Targets and Employees are on the Roles of the Company.
Role: Non Tech Support - Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
PG: Post Graduation Not Required
Key Skills
CSAHR ExecutiveCSRFocusConsultingManagementCustomer Service Associate
COMPANY DETAILS
About company
Mis.Farzana .MD she is Managing Director of Ken QA Services and established in March 6th 2012. she is responsible for strategic and implementing technology enabled learning initiatives in the employability enhancement and education automation solutions space. Holds a Degree in Electronics and Communication Engineering from the University of Jawaharlal Nehru Technology University and holds a Post Graduate Diploma in Human Resource Management in same University. Brings with her over 4 years of rich and progressive experience in human resource, and operation. She is a seasoned professional with strong experience in versatile sectors like Electronic, Information Technology, Training, Operations was involved as a key player in different national level student training initiatives has keen interest in career counseling, corporate and life skills training and has benefited many students and professionals. She is on many panels and boards of educational institutions to address student's skill development issues.