HR Executive
AATMIA DIGITAL MARKETING AND SECURITY PRIVATE LIMITED

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The HR will be responsible for recruiting, screening, interviewing, and placing workers. He/She must also handle employee relations, appraisal, benefits, and skill training. He/She should also plan, direct and coordinate the administrative functions of an organization and enhance employee engagement. RESPONSIBILITY DELIVERABLES RECRUITMENT, ONBOARDING AND EXIT PROCESS EMPLOYEE MANAGEMENT TRAINING PRE IMPLEMENTATION CLIENT FEEDBACK TASKS ACTIVITIES 1. RECRUITMENT, ONBOARDING AND EXIT PROCESS RECRUITMENT Creation of a Role Clarity Sheet and ensuring that the individual who is assigned the role is fully aware of the roles and target Planning and foreseeing the hiring procedures Selection of best-fit candidates with the support of the Department head Necessary background verification of selected candidates. Offer Letter creation and transfer Follow up till a smooth transition within the team Handling related software like HRMS, Hiring platforms. ONBOARDING Briefing on AATMIA 3 CIRCLES STRATEGY with the help of the respective TL get their PRE Plan framed. Introducing relevant Zoho Tools Culture Charter briefing Set action plan for Competency Development EXIT PROCESS Get the exit questionnaire filled out by the employee Transfer of Company property and Data Ensure a smooth exit 2. EMPLOYEE MANAGEMENT Maintenance of quality performance Regular record keeping, performance reviews, and constant evaluations Creation of employee benefit management ideas and skill development Effective conflict resolution with the neutral demeanor Ensure smooth running of grievance procedures. Stay aware of state and federal regulations and their effect on the company Creation of company policies and procedures and their enforcement Understanding the vision and core of the company and making sure the team abides by it. Employer branding and making sure the employees follow a niche work culture. Ensuring Employee retention 3. T RAINING Through a competency development plan arrange training for employees Based on quality evaluation and CDP give relevant feedback to the employees CLIENT FEEDBACK Conduct outbound calls to clients in order to gather feedback and assess their satisfaction levels, adhering to the designated feedback collection process for each package offered. Analyze client satisfaction ratings and take appropriate actions based on the feedback received. If a client rates their experience below 4, promptly notify the Team Leader (TL) and provide them with a detailed report. Collaborate with the relevant team member and their TL to develop a strategic action plan for resolving any identified issues. Assign appropriate tasks to address the concerns raised by clients. Facilitate effective communication between team members and their respective TLs to ensure swift implementation of the action plan and resolution of client issues. Maintain accurate records of client feedback, actions taken, and progress made in resolving issues for future reference and analysis. MEASUREMENT METRICS No. of effective hires No. of interactions No. of successful PRE implemented. Effectiveness of quality enforcement. Role: Employee Relations - Other Industry Type: Advertising & Marketing Department: Human Resources Employment Type: Full Time, Permanent Role Category: Employee Relations Education UG: Any Graduate PG: Any Postgraduate Key Skills IT servicesOutboundSANAdministrationEmployee managementEmployee engagementDigital marketingCRM

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