JOB DETAILS
Job description
Responsible for the delivery of HR Consulting Services to a country (or number of countries). These consulting services are the more complex and country specific HR services that fall within the remit of the Human Resource business centre.
Recognize, exemplify and adhere to ICONs values which centers around our commitment to Clients and Performance.
As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Delivery of complex case management advice on key areas such as disciplinary, performance management redundancy, ongoing term sickness and Issues that require country specific interaction
Responsible for management of employee relations, legal compliance and ensuring HR policies meet these requirements in designated country or region
Proactively work with Managers in the region to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements
Support the implementation of people strategies and plans through the rollout of HR programs and through the provision of local country Insight into the broader HR team
For countries that have a Country Management Team, act as a partner to that group / service lines
Build strong relationships with key Managers within your country (or countries) of responsibility and also with the offshore managers who have people management responsibility in these countries
Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams
Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure a smooth transition on local issues and ensure clarity on when the team should and over or escalate
Support and coach people managers on complex employee Issues
Maintain 100% compliance with respect to country statutory compliance
Travel (approximately 15%) domestic and/or international as required
You will need:
HR generalist experience from any MNCs with 8-12 years from Services indus try.
Expertise in statutory compliance.
Hands-on knowledge in PF Act, wages act, Gratuity calculations, ESI, etc,
Stakeholder management Experience.
Delivering presentations to the business teams.
Formal discussions/ Grievance handling/ Entry Exit Interviews.
Flexibility to work in extended hours.
Excellent in communication.
Role: Employee Relations Management
Industry Type: Analytics / KPO / Research
Department: Human Resources
Employment Type: Full Time, Permanent
Role Category: Employee Relations
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Performance managementLegal compliancePharmaProcess improvementHealthcareClinical researchHRHR consultingStakeholder managementPublic health
COMPANY DETAILS
About company
We are a full service global contract research organization providing a broad range of product development and data solution services to pharmaceutical and biotechnology companies around the world. Our global operations span more than 75 offices across North America, Europe, Asia, Latin America, South Africa, Australia, and the Middle East. PRAs 16,400+ employees have participated in more than 3,800 clinical trials and have supported pivotal trials that led to U.S. Food and Drug Administration or international regulatory approval of more than 85 products since 2000.