JOB DETAILS
Customer Focus, Customer Service, Verbal Communication, Problem Solving, Teamwork, People Management, Managing Processes
Job Description:
� Understanding behavior patterns/ differences and handling them � Sound knowledge/exposure of the HR processes, policies and sub systems. � Strong business partner, solution oriented with ability to influence business leaders � Demonstrate competence and strong background in employee relations and talent management � Drive and initiative � Excellent Communication & Relationship Building skills � Negotiation & Conflict resolution skills � Ability to work with diverse teams
Roles & Responsibilities:
� Role of a Business Partner to work closely with leadership to run the charter of talent engagement and development across the account � Build vertical/account level HR solutions and ensure roll out as per plan. Design, implement and support various HR programs/interventions for the account. � Drive people processes such as Performance Management, Progression, G&Os, WLQ, SKIP, NMA, MSI and Talent Review Planning. � Own and anchor the talent management and retention charter to ensure attrition levels are within targets and under control. � Design and lead the engagement charter for the account. Lead career conversations, facilitate leadership connect and motivate employees through innovative Rewards & Recognition programs. � Ensure implementation of organization development and talent management initiatives for the account. � Track trends in employee concerns / behavior and proactively address them. Gather feedback through various forums such as FGDs, EPS, 1-1s to build effective solutions and design action plans to bridge the gaps. � Ensure Business compliance and employment guidelines norms, front ending disciplinary investigations. � Ensure 100% closure of HR SLAs
COMPANY DETAILS
https://www.wipro.com/en-IN/