JOB DETAILS
Should be an independent user of traditional and out of the box means to identify and attract quality candidates for all types of recruitments – Bulk and Lateral.
Cordinate with different stake holders to get updates on forecasted open positions
Determining job offer details; negotiating, preparing and extending offers
Co-ordinate the on-boarding of the New Hires including background verification, Induction.
Periodic auditing of employee files to ensure compliance
Ability to drive the Employee Referral Program to ensure greater accountability from the hired employees.
Reviewing the effectiveness of the recruitment system on a periodic basis and suggesting improvements.
Employee Engagement & Relations
Handle confirmation, grievances, escalations and attrition cases
Providing timely and effective feedback to employees and the ensuring that the follow-up is done on a timely basis.
Ensuring that all the coachings are documented and the agents signature is taken on the appropriate document.
Completing the Exit formalities including Exit interview to understand Key attrition drivers.
Team Managemnt & Reporting
Helping Payroll team close the incentive file for allied Business
Ensuring proper Headcount and Attrition reports are sent to the allied Business Heads
Facing internal and external audits when required.
Delegating tasks to team members after guiding them on steps to be followed.
Documentation - Hard/Soft copies
Ensure documentation for all processes implemented on a trial/temporary basis or are required as per defined process.
Security Responsibilities
Comply with all ISO 9001 and ISO 27001 security and safety policies as laid down by the organization.
Report security incidents
COMPANY DETAILS
SourceHOV is a global Transaction Processing Services (TPS) and Enterprise Information Management (EIM) leader. SourceHOV provides services and solutions for high-volume, mission-critical organizations seeking to drive efficiency with their business processes. By leveraging specialized knowledge platforms that are powered by decades of expertise and customer-specific experience, we deliver innovative end-to-end solutions, incorporating data capture, aggregation, workflow, data analytics, and outcome resolutions.