Dep. HR Manager
Bharat Hotels ltd

JOB DETAILS              
Under the guidance and supervision of the Human Resources Manager or delegate and within the limits of established Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. Familiarizes and enforces local HR policies and procedures Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes Prepares and submits periodic reports for managements use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc. Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality Maintains effective communications at all levels of management and staff Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels Ensures all new employees attend the hotels Orientation Programme in accordance with Hotel guidelines. Monitors the adminstration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the proces Participates in the Management Development and Succession Planning process by recommending candidates as appropriate. Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements Contributes to the development and implementation of improved methods of work and better utilisation of staff in all areas Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel Ensures applicable laws, regulations, Hotel policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken Implements and monitors an effective employee relations and welfare programme in the hotel Participates in developing and implementing programmes to ensure employee security and safety Ensures all staff facilities are maintained in good order and meet hotels cleanliness standards Deals with all problems relating to individuals in an understanding, caring and confidential manner Ensures all staff are aware of company benefits and make these available Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate. Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary Ensures that all staff abide by the hotel dress codes and hotel rules Contributes towards regional activities as directed Occupational Health and Safety Responsibilities Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly Initiate action to correct a hazardous situation and notify supervisors of potential dangers Log security incidents and accidents in accordance with hotel requirements Key Competencies Key Tasks Drive For Results Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles Understanding the Business Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies Demonstrates an understanding of competitors major strengths and weaknesses Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable Problem Solving and Decision Making Diagnose problems and thoroughly analyse information to guide decision making Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions Customer Focus Build and maintain positive relationships with all internal customers and guests in order to exceed their needs Take action to address these needs in order to exceed their expectations Create a positive hotel image in every interaction with internal and external customers Adhere to hotel brand standards Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests Assist guests and escort them to locations within the hotel at their request Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs Maintain current Hotel information to be able to provide information to guests Implements procedures which enhance the guest experience Innovation Generate new ideas and encourage creativity from your staff Recognize the need for new and modified approaches Teamwork Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results Actively participate in wider hotel meetings Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication Adaptability Be comfortable and effective in an environment of ambiguity or change Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner Complete tasks as directed by Management Impact and Influence Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance Build consensus for action and negotiate mutually beneficial solutions to problems Establish influential contacts with suppliers Leading and Developing People Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support Develop potential of others through coaching and development opportunities to build organization capability for the future Conduct regular training sessions to ensure your direct reports are familiar with modifications to departmental S&Ps Cultural Awareness Understands and takes into account the global nature of the business; works effectively with colleagues from different view points cultures and countries Salary: Not Disclosed by Recruiter Industry:Travel / Hotels / Restaurants / Airlines / Railways Functional Area:HR, Recruitment, Administration, IR Role Category:HR/ Recruitment / IR Role:HR Business Partner Employment Type:Permanent Job, Full Time Keyskills hrpolicieshuman resource managementproceduresperformance managementInduction TrainingTraining and DevelopmentRecruitment ManagementBudgetingmanning Desired Candidate Profile The ideal candidate will possess the following attributes: Graduate / MBA - HR (8-10) years of relevant experience. Hospitality experience would be preferred Should have sound knowledge and concept clarity on various HR Interventions Talent Acquisition and development Executive Engagement and Development Employee Communications Progressive attitude and sensitivity towards human issues and problems Out-of Box thinker, Strong team player Motivation and Management skills, Ability to cope with a challenging and competitive environment. Self-starter with strong interpersonal skills. Ability to instill enthusiasm and confidence at all levels Becomes a culture carrier for the company Candidate should be mobile and willing to move across Units Interested candidates can apply online or share CV's at jwadher@thelalit.com Education- PG:MBA/PGDM - Any Specialization

COMPANY DETAILS              
Bharat Hotels Limited (The Lalit)