JOB DETAILS
As the HR Operations reporting to the Head of HR, you will help manage all daily HR operations and guide the HR team and spearhead HR and compliance projects.
Essential Responsibilities:
- Manage employee benefits, including vendor relationships, enrolment, claims resolution, and general employee inquiries & payroll management & all HR operations
- Manage the employee on-boarding and off-boarding processes to enhance new and departing employee experience
- Maintain and communicate internal HR policies; manage personnel files and completion of employee-related legal documents; stay on top of changing laws both local and national
- Recommend new approaches, policies and procedures
- Act as the primary HR point of contact for all security audits and work with internal teams and manage HR compliance documentation, process and audits
- Ensure HR audit and control processes and controls are developed and followed in compliance with state laws and internal policies and procedures
- Assists employees with human resources needs, Payroll & HR operations
Other duties as assigned:
- Qualifications - Bachelor's degree from a reputed college or university & MBA from an reputed institute
- 5- 8 years related experience and /or training; or equivalent combination of education and experience.
- Must be proficient in Microsoft Office applications including Excel.
Provides HR transactional/administrative support on HR queries related to end to end employee lifecycle processes, policies, data administration, HR systems, preparation of operational metrics, employee file maintenance etc.
Ensures that all the assigned tasks & responsibilities to self and team are completed within the agreed timelines and accuracy.
Works closely with our internal HR teams to ensure efficient service delivery on recruitment & on-boarding processes for our employees and managers.
Become a Subject Matter Expert and go-to person for queries on HR Operations related topics.
Analyze key performance data to recommend and implement continuous process improvements & involves self in system/User acceptance testing along with relevant HR teams.
Responsible to work with the country HR teams to maintain the right data in the HR systems
Partners with internal HR teams such as C&B, reporting, Talent acquisition etc. to develop simplified way of working that ensures efficient HR process output for our employees & managers
Delivers high quality and consistent service delivery to all internal customers and stakeholders ensuring that the processes are efficient & meet compliance.
Demonstrate readiness and approachable attitude at all times to assist other cross-functional teams/processes.
Is task oriented, is responsible for their individual performance targets and contribution to team performance targets, ensuring they are doing the right thing for the customer.
Attributes & Skills:
Proficiency in MS-Office, HRM tools and ticketing tools.
Relevant experience:
Good knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook)
Must possess excellent communication skills (verbal & written)
Relevant working experience preferred in Zoho or similar and HR ticketing systems such as Service Now or Siebel
COMPANY DETAILS
NTT DATA Payment Services India is constantly marvelling in providing secure and seamless digital payment solutions across various industrial and banking segments across the globe. NTT DATA Payment Services India caters to more than 6 million+ merchants, with an annual transaction value and volume of INR 800+ billion and 100 million, respectively.
NTT DATA Payment Services complies with PCI DSS 3.2V and is 256-bit encrypted, keeping our security system bulletproof.
In 2019, NTT DATA, a Japanese system integration company acquired Atom Technologies, now known as NTT DATA Payment Services India. As one of the global innovators, NTT DATA has been striving to establish a framework through which it can provide its diverse services worldwide and support its customers' needs and further broaden the horizon for customers in both Indian and Global Market
NTT DATA Payment Services'
360 degrees payment
solution
Providing secured and seamless payment solutions, NTT DATA Payments' services encompasses Online Payment Gateway, Card Swipe Machine, IVR, Merchant Mobile Application and various, white-labelled solutions for the banks. With over 100 payment options, our merchants are armed to collect online, offline, and contactless payments anytime, anywhere. NTT DATA Payments also equips you to track payments on a real-time basis with our robust Merchant console.
NTT DATA and its Global Connectivity
NTT DATA is a conglomerate with more than 1,30,000 professionals working across 50+ countries, including Japan, China, the USA, Canada, South Korea, Thailand, Singapore, and many more.
NTT DATA operates Japans largest card payment processing network, CAFIS. NTT DATA has been leading the payment industry for over 30 years through CAFIS. Their aim is to make purchasing a lot more convenient and enjoyable for everyone.
Speaking in numbers, NTT DATA has been highly stable and reliable for over 35 years, with over 22 billion dollars in revenue. It provides multiple payment solutions for banks and merchants through innovative services like mobile payments, contactless payments, loyalty, & ticketing.
NTT DATA Global Payment Services
NTT DATA Global Payment Services is a global payment innovator that helps local and global merchants manage local and cross-border transactions in multiple currencies for their online and offline business through a single platform.
Our wide range of payment services and solutions we offer to e-commerce, retailers, travel agencies, hotels, financial institutions, airlines and many more, are customisable according to their business needs.