JOB DETAILS
Job Family Descriptor Responsible for guiding and monitoring Data Analytics, Quality Management and HR Shared Service operations with the objective of ensuring timely periodic closure of shared service activities as per process, policy and budget. Identifies quality and improvement initiatives across HR. Responsible for streamlining and automating HR operations. Manages the operational transactions of - employee data management, payroll management, onboarding and training centre, benefits administration and information center management. Drives process improvements to increase operational efficiencies. Defines and implements framework, methodology and metrics for workforce analytics based on interaction with internal stakeholders. Conducts assessment and benchmarking of HR processes and defines quality framework. Drives execution of benefits policies and adherence to regulatory requirements. Broad outline of the Role Assists supervisor in one or more operational transactions such as employee data management, payroll management, etc. Prepares data reports for internal stakeholders. Provides feedback for improvement/changes in methods and techniques. Seeks the approriate level of guidance and advice to ensure delivery of quality outcomes.
Operational role which is responsible for delivering results that have direct impact on the achievement of results within the job area. Conducts activities such as preliminary research, analytics and documentation.
Works under direct supervision
Actively acquires more skills, techniques, operating practices, knowledge of abstract concepts in order to progress towards full in the field of specialisation.
Has skills and knowledge that will allow them to adapt to effecively deal with unfamiliar issues, challenges problems within their field of specialisation.
Education : Graduate/Diploma in HR; MBA in HR preferred
Experience : 0-4 years Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
COMPANY DETAILS
Tata Communications