How Technology is Transforming the Employee Experience
Technology has caused significant disruption in people management and employee experience a whole. As human beings, each of us is uniquely different. This makes people management one of the most complex functions in the world. In a professional context, human dimensions like gender, education, geography, age groups, and skill sets add further intrication. While organizations attempt to manually tackle people management with a handful of HRs, they end up further knotting up this already entwined process. 7hrjobs.com is one of the only HR jobs in Navi Mumbai who dedicatedly providing HR related jobs in the market.
The good news is that technology is best in solving such complex scaling up problems. Today - with the advent of AI, Machine learning and lightweight applications- technology can be used to deeply understand every employee’s aspirations and grievances without having to build a large HR team (HR jobs in Mumbai). The data and analytics from these products can provide the management dynamic and invaluable insights to frame proactive people policies.
This way, technology can help drive organizational changes organically and seamlessly through the fabric of the organization. 7hrjobs.com job portal provide HR internship in Navi Mumbai.
Since the turn of the century, analysts across the world have been fantasizing about this concept of the ‘firm of the future’ and dissecting it to help organizations get ready for it (India’s 1st hr job site 7hrjobs.com). Yet, the change did come crashing upon organizations who were fencing it - with the sudden upsurge in applications of technology in business. Today, the need to digitize the workplace is a grappling requirement for firms to survive the labor and user markets.
Technology has caused significant disruption in people management and employee experience a whole. Below are a few of the most awe-inspiring ones:
1. Recruitment: Age of the Human Bot
Artificial Intelligence has extensive applications in the recruitment process and the candidate experience. The very iterative recruitment screening processes are now being taken over by AI. AI sends follow-ups and reminders to the candidate - more efficiently and accurately than even human HR personnel (HR internship in Thane). These help each prospective employee to feel that the company is keen on their candidature and that they are highly valued.
2. Learning and Development: on-demand and dynamic
Technology has transformed the learning and up skilling process of employees drastically. The marketplace format of learning is being used by online learning platforms, like Udemy and Coursera (HR internship in India). These help in developing a dynamic learning environment in organizations by making the learning ‘on-demand’. The digital learning platforms are also using gamification- the use of e-badges, social leaderboards, etc. - to achieve momentum in their learning initiatives. This has helped employees to experience learning more as an organic process than as a prescribed one.
3. HR helpdesk: Human Intelligence
‘How do I avail a leave?’ ‘What is the process of reimbursing travel bill?’ These are iterative but critical queries that need immediate redressal. Failure to receive a correct or timely response to such questions can affect the employee experience drastically (7hrjobs.com for hr jobs). HR bots are being widely used by organizations to not only attend to these helpdesk queries but also to engage and understand the wellbeing of the employees. For instance, companies uses AI enabled chatbots to help in their HR self-service and employee engagement (HR jobs in India). They also use analytics and machine learning to interpret the communication patterns to predict performance and preempt attrition.
A survey study predicts what is in store for HR in 2019 and each of its functions was envisioned to have technology as an important ingredient (best job portals for hr professionals). The study speaks of how HR will use technology to reconfigure how talent works, do organizational network analysis to get macro workforce insights, to look beyond hiring to nurture talent and motivate employees. Technology has become ubiquitous in HR and at all the employee touch points.
The greatest takeaway of these more efficient processes, more responsive environments, and more sensitive interactions is that these make employee experience a more wholesome and purposeful journey (best job portals for hr jobs). This, in turn, should aim to create better workplaces, better communities and truly better livelihoods.
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